Policies

Shipping

We'll package up your items and get them in the mail within three business days. Based on your mail carrier and location, here's when you can expect your shipment.

Canada 

Canada Post Standard: 3 - 15 business days

Canada Post Express: 2 - 5 business days

United States

USPS Standard: 4 - 9 business days

Express Post: 3 - 6 business days

International 

Air Mail: 8 - 22 business days

Express Post: 7 - 16 business days

Customs

For US and International customers, we are required to mail your items with a customs form. Depending on your country, you may be required to pay duty/taxes.

Refunds and Exchanges

We refund orders only if we are unable to fulfill them. Once an order has shipped, we would be happy to exchange your item if you are not satisfied with your purchase. Please contact us within 5 business days of receiving your order (extended to 10 business days after the holidays). Products must be unused/unworn for consideration. Shipping both ways is the buyer’s responsibility.

Still have questions? Please send us an email and we will get back to you asap! info@redbarnbooks.ca.